Loona - Website outage – Incident details

Cloudflare: Workers experiencing degraded performance

Website outage

Resolved
Major outage
Started over 2 years agoLasted about 1 hour

Affected

loona.gg

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

PoPs

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

North America

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

us-vir-01

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

Oceana

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

au-syd-01

Major outage from 9:42 PM to 10:25 PM, Degraded performance from 10:25 PM to 10:33 PM

Updates
  • Resolved
    UTC
    Resolved

    Issue has been resolved

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Identified an issue with our CI/CD which has caused the outage.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.