Loona - Panel Outages & Slowdowns – Incident details

Cloudflare: Workers experiencing degraded performance

Panel Outages & Slowdowns

Resolved
Partial outage
Started about 3 years agoLasted about 14 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    Our NY VPS provider has suffered an outage due to some billing issues on their end. (Affecting all of their customers, including Loona)

    We will be moving our panel to a new provider tomorrow due to their incompetency and overall poor service quality.

    We will be providing compensation to all customers impacted by this panel outage.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.